Lash Force Stockist

Lash Force Lash and Brow Growth SerumWithout doubt Lash Force get results and is the most reasonably priced eyelash growth serum I have trialed.  It was brought to my attention by a regular eyelash lift client who too had been looking for a lash growth serum that actually worked.  She has straight hair and had short lashes a feature of her oriental origin.  She came to me when she had been using the serum for two-weeks and asked if I could see any change to the length of her lashes.  At that time there were still short and I still had to use a medium curler for the lift.  Two-months later she returned and I couldn’t believe the difference in her lash growth, she went up to a large curler for her next lash lift treatment. I then bought the serum to use myself and noticed my lashes had more volume in three-weeks and they remain fuller than they were before.  I haven’t seen a huge increase in length but I’m really happy with the volume as they look terrific with an eyelash lift.  When ordering my stock of Lash Force I was told by the supplier the feed-back from Lash Force use was the younger users had seen significant lash growth and the mature users found they obtained more volume.  I was also advised of good results on brow hair growth too, although I have yet to try this.Lash Force Lash Growth Serum The Lashologist

I have been very critical of any lash serum that has been spiked with prostaglandin analogues an element used in glaucoma medication drops as research has shown that long-term use of these serums can be extremely harmful to the health of the eye.  The Lash Force supplier has assured this serum is organic and has been dermatologically and ophthalmologist tested.

The serum comes in a tube not dissimilar to that of mascara.  It has a fine brush that applies the serum along the lash line as you would apply eyeliner.  When first commencing treatment the must be applied morning and evening to get the lash growth started. Thereafter the serum can be applied less regularly.

I recommend Lash Force as growth conditioner for eyelash extension wearers when having a rest from treatment.  For me, Lash Force has worked and my eyelashes have thickened and they look great with an eyelash lift.

I’m now stocking the serum in the salon so if you want to get your hands on a supply immediately just pop in and see us at Mistique in Norwich. .  The cost is £35 and the serum lasts for up to three-months if you are serious about keeping those lashes looking lush.

To get the promotion started I’m offering an eyelash lift, tint and a supply of Lash Force serum as a package for £69.  The offer runs to the end of June 2017.  Is subject to availability and the Lash Force stock supply.  If you are a new Lashologist customer please ensure you pop in for a patch test before you book.


Hint of a Tint for Eyebrows

Eyebrow shape and tint As fashion of clothes designs changes so does many beauty treatment trends change too.  We have seen the thick defined brows very much on trend for many years now with the 2008 established HD Brow brand technique leading the way for thick defined eyebrows which has been copied by many other high street and industry brands.  Although enhanced brows are still listed in salons there has been a definite change with the trend to be more natural, less bushy and defined brows and the increase in micro-blading now one of the most popular permanent choices to brow cosmetics moving in leaps- and- bounds.

I’m always ready to give advice about the best way to choose a good and experienced technician for the job by clients that ask my views on tattooing/micro-blading and I’m happy to pass on referrals.  I tend to suggest alternatives to them before taking they take the next step, as once the tattooing job is done there is no going back, so it’s always an idea to try alternative treatments before making the move to more invasive permanent solution.

The most simple and cost effective start would be an eyebrow tint with a good brow reshape.  A client with thin, less shapely brows can achieve a more defined look giving the appearance of a fuller brow with something simple as a tint. The process will need upkeep as tints fade and brows regrow, but it’s the first stage to finding out if a permanent solution to your brow problem is really what you want.

For those who want to top-up for a more defined look for evenings etc, then there are some really great wax and powder products on the market and I can thoroughly recommend Benefit’s  Soft and Natural Brows for the job at a very reasonable price.

If you decide to try a tint and wax/thread reshape treatment always remember to make an appointment with an experienced professional, one who will ask you questions about the results you looking for and one who will patch test you before your treatment.  Also,  don’t feel uncomfortable asking about products used and the process of the treatment.  A good rule of thumb is find out if the therapist tints and wax/threads, or if they wax/thread and tint, as the latter can cause a nasty allergic reaction and in some cases hospitalisation.  See images below of an eyelash extension client of mine who had a thread and then tint in a salon in Luton.  She went to hospital as the reaction from the treatment was severe.   Read my blog on how to choose a suitable therapist.

If you would like to get some advice about treatment for your eyebrows do contact me at 07880 653076.

thread-and-tint-reaction-1 eyebrow-tint-allergic-reaction allergic-reaction-to-eyebrow-tint




Trouble-Shooting problems

The treatment of eyelash extensions, eyelash lift and eyelash tinting is not harmful if applied by a professional practitioner who cares about the well-being of their client.  The products we use are well-known tested brands but they do have chemicals that your body might react to.  Before you come to us for your treatment you will have to have an allergy patch test which takes seconds to do and we recommend if you have the time  you book in for a free pre treatment consultation.  If you do not show signs of discomfort, irritation or swelling on the area tested within a 48-hour period you can go ahead with the full treatment.   If after the treatment you have any signs of swelling, irritation and redness along the lash line  you must call us immediately for the removal of the eyelash extensions.  Do not try to remove the lashes yourself by pulling at them or buying eyelash adhesive remover and applying it yourself.  When we remove eyelash extensions we use a barrier cream along the lid line to minimise additional chemical contact that could further irritate the problem.  Consult your doctor or your pharmacist in case you are in need a course of antihistamines to help with the allergic reaction.

It is important to ensure you maintain eyelash hygiene especially around the eyelid area. A mild cleansing solution e.g. diluted baby shampoo or a non oily make-up remover should be used to clean the area on a regular basis.  If you find you are experiencing redness, irritation or flaking around the lid, please make an appointment for consultation.


If you have had long periods of eyelash extensions treatments you or your eyelash practitioner might see signs of dry flaky skin and redness along the lash line and could indicate the medical condition of Blepharitis. Blepharitis is an inflammation of the eyelids. It usually affects the edges (margins) of the eyelids. It is not usually serious, but may become an uncomfortable, irritating problem. Removal of the eyelash extensions is necessary and a good eyelash cleanse and regular eyelash shampooing will keep the problem under control.

Madarosis is a hair loss condition of the eyelashes called ciliary madarosis, or also known as milphosis. The cause can be associated with obvious cosmetic damage to the eyelid and follicles from an inflammation problem. Although there are systemic causes that result in this problem that would need to have medical examination.

A stye or hordeolum is a small, painful lump on the inside or outside of the eyelid. It is actually an abscess filled with pus and is usually caused by a staphylococcus bacteria eye infection.  Styes are usually visible on the surface but can appear deeper inside the eyelid. An external stye starts as a small spot next to an eyelash. It turns into a red, painful swelling that usually lasts several days before it bursts and then heals. Most external styes are short-lived and self-limiting. An internal stye (on the underside of the lid) also causes a red, painful swelling, but its location prevents the familiar whitehead from appearing on the eyelid. The internal stye may disappear completely once the infection is past, or it may leave a small fluid-filled cyst or nodule that can persist and may have to be opened and drained. Styes are usually caused by staphylococcal bacteria, which often live right on the skin surface. Eyelash extension wearing clients who develop a stye should seek medical advice before requesting removal of the synthetic lashes by their technician.  Chemicals will be used for the removal procedure that will irritate the condition.

Gentlemen’s grooming

Lash lift men 2Looking back to the days of the traditional barbers shops identified by the swirling red and white poles offering a one-style cuts, with a Brilliantine finish and the only upselling was a pot of Brylcreem and that ‘something for the weekend, sir?’, has departed to bring in cutting edge haircuts for head and face and any extras usually referring to a rejuvenating facial, and eyebrow shape or professionally buffed-up finished manicure.

There is something nostalgic seeing the return of barbers shops, although many new up and coming feel of having the traditional barbers pole isn’t a necessary signal to promote the business, preferring to style their salons with a masculine feel and offering haircuts, wet shaves and a variety of upmarket male grooming products, and as importantly the customer service is tailored for the gentlemen rather than identifying the customer as a mate.

Barbers’ shops are making a big come-back and in my home city of Norwich the new trend for male grooming is increasing at a pace. It’s becoming attractive for men to be able to choose to have their space for preening rather than mix with the girls and  looking good is an important part of dressing to impress, as donning an expensive suit or wearing beautifully co-ordinated outfit won’t do it if your face, hair and hands tell another tale.

I have been offering treatments for men for a while, providing organic cleansing facials, nail and hand care maintenance and brow shaping, and recently added in eyelash lifts and tints for men too.  Eyelash lifts are becoming a popular eyelash treatment with both genders, as the lash lift and tint treatment is a way of enhancing without adding any synthetic aid, lasts for about two months and doesn’t cost the earth.

More information about treatments for men can be found on our eyelash care for men page.

Image lash lift, tint and brow shape for men.

Just had a bad eyelash extension job?

bad lash job 14 july 2015Call us for an immediate appointment to assess and remove the problem lashes!
The images  show the outcome of an unprofessional and careless eyelash extension treatment recently done in a Norwich city centre salon.  Just five days after application, and not wanting to return to the salon in question,  the client contacted us for advice,  requesting swift removal of the eyelash extensions as they were causing discomfort.
Long, thick 0.20 diameter lashes had been applied in clusters to the client’s natural lash (an absolute no, no in the eyelash extension profession), with some clusters sticking to other synthetics and natural lashes causing stress on the natural lashes and tightness and discomfort along the clients lash line. Some of the clumps had fallen off due to the weight, breaking the  natural lash at the lash line.  The client reported that she had shortened the length of the synthetic lashes with scissors to stop the lashes drooping at the eyelash corners.
It took us 60 minutes to remove the lashes (usual removal time of 20 minutes) as the adhesive remover couldn’t easily penetrate the dense clumps of glue.  The client’s lashes are damaged with some broken off at the lash line and others shortened by 50%.  Due to the amount of adhesive remover used the Bad lash job information The Lashologistclient’s eyelashes and lid were washed gently with warm water and flushed with a saline solution after the removal job.
The client is returning after her natural lashes have recovered for a free assessment consultation.
If you are unsure of how to find the correct therapist to use, check-out Perfect Pamper’s blog on how to choose the right professional for your treatment. Disappointment of low quality lasts longer than happiness of a low price!

Lash and glow for your special occasion!

NorfolkWeddingSuppliers-234Eyelash and eyebrow cosmetics go hand-in-hand with a professional make-up job for that special occasion, be it wedding, evening, prom or for a modelling portfolio. We can offer a make-up service through our sister business, Perfect Pamper who works with first-class make-up artists,  aesthetic medicine professionals and hair stylists to enhance your look.

A basic bridal lash and make-up package including classic eyelash extensions and make-up with trial starts from an affordable £130.  Plus, we can offer through Perfect Pamper some really affordable all-inclusive beauty bridal packages too.

If you are looking to add a little extra lift to facial areas before the cosmetics are applied and would like a clinical lift from Botox, fillers to acid peels or face firming Hydrafacials, we can organise this for you too with our colleagues at Atlas Cosmetic Medicine.

It doesn’t stop with eyelash and eyebrow cosmetics  with The Lashologist, you can get a new look without having to search too far.

If you would like further information please do contact us, or click through to the links supplied in this blog.

Jane 🙂

Images (2014) featured: Model Amy Bevan.  Make-up by Perfect Pamper. Hair by Julie JB Bridal Hair. Dress by Elegance. Flowers by The Florist (Wroxham). Photos by David Woodcock Photography.

Want an eyelid lift without cosmetic surgery?

Eyelids by DesignPtosis is the medical term for drooping eyelids it is mainly the result of the ageing process. As we age the skin elasticity around the eye is lost, the tissue loses its firmness and the weight of the sagging skin drops. As well as ageing, Ptosis can also be due to a congenital defect, it can be brought on prematurely by sun exposure, smoking, fatigue, nerve damage, disease and illness. For those who of you who don’t like the thought of cosmetic surgery for a lid lift (blepharoplasty), then we have a quick fix solution to correct eyelid drooping.

A product called ‘Lids By Design’, a non-surgical eyelid drooping correcting tape is available through The Lashologist as it links nicely to the eyelash and eyebrow service we provide.  The correction tapes is great for loose and sagging skin over the lashes, Asymmetrical lids making you look uneven, excess skin covering the natural fold of the lid, heavy lids that sometimes impair vision. Lids by design image 2

The Lids By Design correcting tape is designed to the shape of the eyelid and is easy to apply once you get the hang of it. The boxes come in 40 application packs with tweezers and there are two lengths available of 3mm and 4mm that you can combine if necessary to get that perfect eyelid lift.  Cost £40 per pack plus £3.50 postage and packing.

Here’s ContourRX Lids By Design video to show you how these correcting strips are applied.


Why you need to a take a break from your lash extensions

Take a break from you eyelash extensionsOne of my clients popped into the salon a couple of days before her booked eyelash extensions removal, concerned that she wasn’t doing the right thing by having them removed and wanting a second opinion.   It’s such a big decision to have those lashes removed to revert back to your natural lashes, as it is without doubt a huge shock for long -term wearers.   If I was in it for the money I could have easily said ‘well let’s keep in-filling them or remove and replace with a new set’,  this would not have been a helpful suggestion for both parties.

Long-term wear of synthetic lashes do have risks, especially when it comes to the condition of the natural lashes, as they do suffer from lash trauma by becoming shorter, thinner and weaker, and in some cases total loss of natural lashes can occur.  There is also the threat of eye medical problems such as conjunctivitis and the long-term problem of Bletharitis, which could mean that any future wear of lash extensions is no longer a consideration.   To ensure natural lashes recover from constant eyelash extension use, eyelash extensions should be removed every six to eight months to allow the eyelid line to be thoroughly cleansed after the months of make-up build-up and bacteria, and also for the natural lashes to grow and thicken.  We recommend a minimum of two months rest from eyelash extensions to allow natural lashes to recover and for full regrowth.

Another factor with the problem some might have with natural eyelash weakening after eyelash extension wear ,can be linked with the dimension and length of the extension, as  the heavier the glue loaded extension on the natural lash the more likely the hair will break, so it is advisable to get advice from the expert before asking for the longest and thickest eyelash extensions available, as your poor eyelashes might not be able to take this for long periods of time.

What can you do while your natural lashes are convalescing? The advice and options I give to my clients after extension removal is  try not to have eyelash extensions for at least two months, and to alleviate the loss of eyelash extensions I suggest eyelash lift and tint( tinting after the lift ).   Or you could try eyelash growth serums. There are many eyelash growth serums on the market and these can be bought online or from the likes of Boots and some large department stores. However, do remember to read the labelling as some lash serums are not suitable for the health of the eye (refer to lash serum blog). A recent article from the Daily Mail outlines the problems with some eyelash growth serums.  Here’s the link

There’s lots of pre-made eyelash conditioning serums (not to be confused with eyelash growth serums) on the market, but you can make your own from simple ingredients, here’s my homemade version:

Take a small clean bottle and pour in a teaspoon of castor oil, coconut oil, olive oil and vitamin E oil. Shake up and seal with cap. When you want to use the serum, get a mascara wand, dip into bottle and stroke the ingredients on to the lashes not loading the brush with too much. The other option is to dab some solution onto a clean finger and massage into the eyelid and lash line.

All the above ingredients can be bought from Holland and Barrett and what you don’t use in the making of your eyelash serum you can use on the rest of your body, face and the coconut oil can be used in your cooking.

Jane 🙂


Are you a liner lover?

eyelash extensions and problems with some eyeliners With eyeliner continuing its popularity, make-up advice from the mainstream magazines this year is to ensure that you add and keep a black or granite grey eyeliner pencil in your make-up kit. This is great trend advice for that up-to-date look but it can play havoc with your eyelash extensions if you wear them, especially the fine synthetic lashes that are aptly named Mink because they resemble the texture of animal fur.

Gel liners, liquid liners, kohl pencils all have a greasy or oily consistency and although great care is taken to ensure the liner is removed with end of day make-up cleanse routine, there’s always a residue build-up along the lash line. To implement aggressive eyelid cleaning to remove all traces of the liner would have a detrimental effect to the eyelash extensions as they couldn’t stand such harsh treatment.

With every client who has been wearing eyeliner and comes to me for eyelash extension in-fills comes the necessity to spend time carefully cleaning and drawing off eyeliner debris from the natural and synthetic lashes before I can start to fill-in the gaps. Some clients have so much eyeliner accumulation along the lash line that some of the synthetic lashes are held in place by the liner build-up left alone.

The two main problems of using greasy/oily eyeliners is that a)they severely affect the synthetic lashes as they clog and mat the fine lashes together leaving the extensions all bunched together so losing that nice feathered look and, b) a continuous build-up of eyeliner can cause bacterial problems that could lead to conjunctivitis or bletharitis.

Along with the standard aftercare instructions for clients I add-in information about the problems of eyeliner build-up and suggest that a semi-permanent eyeliner felt tipped pen is the alternative if they are eyeliner lovers. These felt tipped pens give the desired line that dries without leaving any greasy residue and if you have a wobbly hand then there’s an eraser that will wipe off any mistakes. The only problem with felt tip eyeliners is they do dry out quickly however, the benefit of paying £4 to £5 for a replacement is financially better than having to have longer appointment time for in-fills or a new set all together.

Keep those lashes lovely!

Jane 🙂

Hypersensitivity to products

eyelash allergies, conjunctivitis, contact hypersensitivityOccasionally I will be told by a client that there’s no need for an initial consultation or an allergy patch test as they have had treatments for lashes and brows before elsewhere and have had no problems.  The person is disappointed and sometimes gets a little irritated that I will not do a treatment without a consultation and a patch test being done.  As a business woman I of course dislike to turn away business, but as a professional I will not jeopardise a persons health or my credibility to take such an unprofessional risk.

Since I have been practicing eyelash cosmetics I have seen many clients who have come to me with eyelash extension jobs that have resulted in contact allergy, bletharitis and bacterial conjunctivitis.   The reasons for these medical conditions are usually because the client has not received a full or any initial consultation to ascertain if they are able to have the treatment and no product patch test has been done. Other factors are poor basic hygiene procedures and bad aftercare advice whereby eyelid and lash line hygiene has not been advised or dismissed. The reason to ensure that you are medically fit to have an eyelash or eyebrow treatment is because some people might have a medical condition of the eye such as, glaucoma, retinal diabetes, dry eye syndrome and they might also be hypersensitive to chemicals. Forms of hypersensitivity reactions are either seasonal conjunctivitis which is pollen related, perennial conjunctivitis an allergy to animal hair or dust mites, giant papillary conjunctivitis a condition associated with contact lense use and contact dermatoconjunctivitis which is a reaction to products, such as eye drops, make-up and eyelash extension adhesives.

Hypersensitivity reaction to a particular chemical is caused by the body releasing histamine which is a compound involved in local immune response. Hypersensitivity displays intense itching, a sensation of burning, a grittiness in the eyes, redness and swelling.  It can usually be suppressed by an anti-histamine and immediate removal of the lashes with a saline wash-out after is advised.  If there is no ease from the reaction I strongly advise that immediate medical attention be sort.

For new clients who want to have any eyelash or eyebrow treatments, I will require information from you regarding medical conditions related to the eye, to skin sensitivity i.e. eczema at the time of your initial enquiry. You will be asked to have an allergy patch test and a free consultation prior to the treatment appointment and you will be required to complete and sign a medical consent form on the day of your treatment. If you are an existing client I will want to know if you have any changes in your medical history, and for those of you who have taken 12 months plus without any eyelash or eyebrow treatment I advise that you have an allergy patch test prior to new treatment. I offer free consultation for eyelash extensions, eyelash lifts and eyebrow extensions. I require a patch test be completed at least 48-hours prior to treatment for eyelash extensions, eyelash lifts/perms, eyebrow extensions, eyelash tints, eyebrow tints.      


Eyelash Growth Serums – Good and Bad!

eyelash serums blog With long eyelashes being on our cosmetic wish list the brand marketers are all geared up to tell us that their products will give us the best result ever. As a lashologist and eyelash stylist I need to know what’s on sale out there and what gives the best results. There are a large amount of lash serum products available to the consumer, some are affordable therefore questionable as to their merits for such reasonable prices and then there’s the expensive which would then perhaps give the user a feeling of confidence. Taking a look at the many reviews made by users it is really difficult to determine if may of the reviews are in fact genuine.

Taking my research a little further, I found that some of the expensive eyelash growth serums did have consistent positive reviews. Having a look into the main reason for success appeared to be based upon a key ingredient that of prostaglandin analogues. The use to prostaglandin analogues and eyelash serums took me to a 2013 published report by The Swedish Medical Products Agency regarding eyelash growth serums analysis. The analysis was done to discover the percentage of prostaglandin analogues found in each eyelash serum growth product on the market. For those of you who are unfamiliar with this chemical it is a synthetic molecule used alone or combined to reduce intraocular pressure in people who have glaucoma or high intraocular pressure. It can also be found in beta blockers for heart conditions. The use of prostaglandin analogues in eyelash growth serum by cosmetic manufacturers is due to cases of increased eyelash growth (mainly length) in people using glaucoma medication.

In 2012 The Swedish Medical Products Agency’s started to analyse 26 products in total and found prostaglandin analogues in as many of nine. In three of the nine the prostaglandin analogues were not listed in the ingredients on the packaging. The Swedish Medical Products Agency advises consumers not to use products containing this ingredient as this might lead to serious side effects.

The possible side effects of use of products with prostaglandin analogues could be skin darkening were the product is applied, a change in the natural eye colour from light to dark, allergic reactions and irritation of the affected skin, irregular eyelash growth. Macular edmea a retinal complication that can affect the vision and possible change in intraocular pressure is a less common possibility but should not be dismissed as a side effect for long term lash serum users.

If you find this information of interest and are currently using an eyelash serum that delivers results I would be interested to know the brand and name of the product.

The Swedish Medical Products Agency report published 2013.

Nine out of 26 products contained prostaglandin analogues and the Agency views this very seriously. Prostaglandin analogues are pharmaceutical substances that are found in approved medicinal products. The Swedish Medical Products Agency considers that this type of substance should not occur in cosmetic products.

– The results are both striking and disappointing, in particular when the prostaglandin analogues are not even included in the declaration of contents, says Ingela Ottoson, Assessor at the Medical Products Agency.

The following products were shown to contain prostaglandin analogues after laboratory analysis:

Xlash Eyelash Enhancer
Neulash (New improved formula)
NeuveauBrow (New improved formula)
Nutraluxe MD Lash
M2 Lashes Eyelash activating serum
Peter Thomas Roth Lashes to die for Platinum

During the autumn of 2012 the Swedish Medical Products Agency decided to ban certain eyelash serums that contained prostaglandin analogues. The Agency will pursue the issue of a sales ban against those companies that today sell products containing this type of substance.

Risks of spiked eyelash serum

Prostaglandin analogues can cause side effects such as eye irritation, itching, eye pain, change of eye colour and darker pigmentation around the eye. There are signals that prostaglandins can change the fatty tissue in the eye socket, so that the eye can sink in.

The Swedish Medical Products Agency advises consumers not to use eyelash serum containing prostaglandin analogues. If you suspect that you have suffered side effects from the products, you should seek health care and submit a report on the side effects to the Agency. Both the consumer and health care staff can do this.

 Summary of analytical results 2013

Product name Identified prostaglandin analogue Included in the declaration of contents
Neulash Isopropyl Cloprostenate Yes
Neulash (New improved formula) Isopropyl Cloprostenate No
NeuveauBrow Isopropyl Cloprostenate Yes
NeuveauBrow (New improved formula) Isopropyl Cloprostenate No
RevitaLash Dechloro Dehydroxy Difluoro Ethylcloprostenolamide Yes
Nouriche by RevitaLash None
Talika Lipocils Expert None
Priori Lash recovery serum None
Depend Ögonfransserum None
Lashfood Nanopeptide Natural Eyelash Conditioner None
Lashfood conditioning liquid Eyeliner None
Xlash Eyelash Enhancer Bimatoprost No
MaxLash None
Raisis None
Ailu Eyelash Growth Liquid None
DHC eyelash tonic None
Lash P7 None
Xtreme Lashes Amplifeye Lash and Brow Fortifier By Jo Mousselli None
Nutraluxe MD Lash Isopropyl Cloprostenate Yes
Prolash None
Isadora Dynamic Lash Growth activator None
Lashtoniic Eyelash None
iLash The white one None
M2 Lashes Eyelash activating serum A prostaglandin analogue closely related to Bimatoprost (Methylamido Dihydro Noralfaprostal) Yes
Peter Thomas Roth Lashes to die for Platinum 17-Phenyl Trinor Prostaglandin E2 Serinol Amide Yes

Disappointment of low quality lasts longer than happiness of a low price!

eyelash extensions and problems with some eyelinersWhen I get a day off there’s nothing I like than bimbling around the shops in my home town of Norwich, and I find the likes of Poundland, 99p Saver, Poundworld a big money saving attraction, as many of us do. There are many well-known brands at knock down prices to choose from so it doesn’t hurt the purse if you splash out on an item or product you wouldn’t normally consider purchasing. With the need to cut back on spending we look to these bargain stores who can supply us with known brands and alternatives products, but we all know that these goods have been bought as a job lot because they are nearing their sell or use by date, or they are goods that no one would normally purchase, so rather than being dumped by the producer they are sold on to sell-on.

The service industry unlike the product retail industry is very different as you are not guaranteed the brand trust of say a jar of Branston Pickle bought at Poundland to that of an eyelash extension job done by a mobile beautician for £10 selected from Gumtree.   If you have never had a beauty treatment before or you are on a very limited budget how do you know what you are booking is good enough?  Do you know that the person you are booking is qualified, insured, uses tested products, knows about basic hygiene standards?  Just because it says beautician, hairstylist it doesn’t have any guarantee of quality attached to that professional name.  With the increase of girls training as beauticians growing rapidly, so has poor quality and standards, as in some cases it’s all about making quick money rather than offering a quality and safe service.  I have seen my local high street change from offering just one nail bar to four beauty salons all offering the same treatments at different prices and with daily knock-down promotions. This is of course a great incentive for the buyer to purchase cheap prices, but is the buyer getting a quality and most of all a safe service? Trader price wars are not always good for the consumer.

So, what can you do to ensure you make the right choice of beauty therapist? Here are a few tips to help you make your choice:-

1)      Referrals are my best suggestion. So ask your friends, work colleagues who they use and look at the work that they have done.
2)      Check out testimonials on the professional’s websites and social media sites.  You should get a good indication of the quality of work from images and client comments.
3)      Groupon is an excellent way to trial out a hair and beauty service. I have been informed by my local Groupon representative that they will vet the trader before contracting them and will look for any indication that the product or service might not hold up to Groupon’s trading standards.  If the service gets bad feedback from the consumer after the promotion Groupon doesn’t work with that business again.
4)      Visit salons. Popping into the local salons and picking up salon prices list will give you an opportunity to see how the salon looks, how clean it looks, the professionalism and friendliness of the staff.   If it looks tatty and unclean and the staff have a bad attitude and don’t care, then you will know that even if the price is cheap you may not be in safe hands.
5)      If you choose a mobile then request to have a quick meet up before you book. You can’t be sure who you are inviting into your home.
6)      Check credentials. Ask to see beauty certificates and insurance documents. Remember, if the therapist is not insured they have no cover for any personal injury caused to you. If they’re not insured then they are usually not qualified to practice.
7)      Use the website to search the beauty salons or the beautician’s name and location. If there are going to be bad comments and reviews made,  web browsing will usually bring them up.
8)      Ensure that your are given an in depth pre treatment consultation as well as allergy patch tests for treatments such as eyelash extensions, eyelash and brow tints, eyelash perms and lift and any hair colours. I you are able to make an appointment for any of these treatments without a consultation and a test then you are not in safe hands.
9)      You should be given a medical consultation form to complete prior to treatment as part of your pre treatment consultation.  A professional will want to know if you have any medical conditions or problems to discuss the pro or cons of having a particular chosen treatment.
10)      Finally, and most importantly, ‘IF IT AIN’T BROKE, WHY FIX IT?’ If you have been satisfied with a professional that has provided you with a good and trusted service then why change? True professional’s will not want to lose loyal customers and will always be happy to discuss any problems or requests by their clients. So don’t be afraid to ask!

Be safe and satisfied.

Allergy testing – best practice guide

IMG_2777-2Here’s food for thought:

“There has been a rise in the number of personal injury  claims, largely I expect because there is more advertising of the procedures available, more take up, and in a largely unregulated industry people aren’t applying best practices.”  

This information is according to non-practising legal advisor at 1st Claims, a firm of solicitors who deal with personal injury claims associated with the hair and beauty industry. Unfortunately, they couldn’t substantiate the percentage rise, or those treatments that triggered the claims.  However, this without the actual supporting figures is troubling, as a statement of this kind by a legal company clearly means that the standard of practice in our industry is lacking in the basic understanding of a best practice policy when it comes to client health and safety.  Poor standards leaves the client and the practitioner in a vulnerable position.

Obviously, no one wants a problem to occur, but the reality is that they happen, so this has to be the time to take a look at your business and ask the question as to how well you are protecting your business.  For example, even if you consider yourself protected if a client refuses an allergy test, this will not be exempt from a personal injury claim even if they sign a form, as it is impossible to avoid a claim for personal injury under the UNFAIR CONTRACT ACT.   If you think that your insurance policy will cover you for the claim then think again, as the insurer will refuse the claim as you didn’t obtain a required allergy test before treatment.

Protect your business
A business should have its own operating guidelines in place by following an industry Best Practice policy. This includes mobile sole-traders as well as static salons. However, all businesses face similar issues when it comes to client consultation forms, so here’s some advice from 1st Claims as a bench mark for inclusion in your businesses operation procedures.

“It is vital that you document all of your advice, including a sheet for each and every client, and that you should follow best practices within your industry, especially if this includes providing allergy testing which seems, vital as allergies will be the cause of many claims.”

Be customer focused and explain to the client that your business is putting their health and safety first and that the initial treatment requires a quick allergy test.  If you consider that you might be turning away business if you disregard a client’s refusal for a test, just remember that you could be put in a vulnerable position at a later date.

So what products need an allergy patch test?  Those products that clearly state on the manufacturer’s instructions that an allergy test is required and how these should be executed.   If the initial client consultation alerts you to an allergy to a certain product, for example; wheat products allergies (wheatgerm is an ingredient of some massage oils), then these should be avoided and an alternative sourced for a later appointment.   Ensuring that the product used for waxing treatments isn’t at a temperature that will not scaled your client.   Making sure that the sanitation of your tools and equipment is done after every client. These are some of the preventative ways that you can protect your client and yourself from a nasty situation.

Keep well be safe.


About Eyelash extension hygiene

Eyelash shampoo the lashologistLast year a new eyelash extension client booked a consultation with me because she was concerned about the inflammation she had with both eyes and her existing eyelash extensions were bothering her.  After probing about her eyelid hygiene regime, she informed me that she did not get her lashes wet because this is what she was told not to do by her eyelash technician.  This is not good advice at all.

Eyelash aftercare instructions to clients should be clear that eyelash hygiene is extremely important and that regular cleaning along the eyelash line is important to deter the risk of developing inflammation that could lead to the condition of Blepharitis, an infection of the eyelid which is caused by blocked eyelash follicles from dead skin cells and bacteria.  This   condition can be identified by redness of the eyelid, especially at the base of the lashes, skin flaking in between the lashes, swollen or irritation of the eyes.

I always give clients clear written instructions before they leave with their new lashes regarding eyelash extension maintenance that the best way to keep those lovely lashes clean; is to dilute a  mild soapy wash, such as baby shampoo and give them a thorough, but gentle clean.  Non oil-based makeup removers are good too, as long as you can get to the base of the lid with a cotton bud.  I suggest that this process be done at least three times a week at least.

As for my new eyelash extensions client, I removed the remainder of the existing eyelash extensions and advised her to speak with her local pharmacist for a course of antihistamines.  She returned after the swelling calmed and had a full 30 minutes eyelash shampoo treatment to help with the eyelashes and the eyelash line condition.  She occasionally has eyelash extensions for special occasions but  opts for an eyelash lift and tint as her preferred eyelash cosmetic procedure with an intermittent eyelash shampoo.

About A H Francis Eyelash Extensions

With the ever increasing trend for eyelash extension application there has also been an increase in untested products associated with the procedure mainly that of  eyelash adhesive readily available on the market.

These glue products are easily accessible on ebay and Amazon and the majority of the glue has no ISO standard or certification; meaning that it has no paper trail of directive testing under quality assurance. In other words the end-user has no idea what is in the product how it got there and the affect it might cause in the short or long term  This is why we offer you the well-known British brand of A H Francis.

Why?  Alison Francis has over 25 years’ experience in the eyelash business and is a recognised successful woman in the beauty and lashpreneur business.  As Alison Francis has ensured the quality of the products that she sells to the trade is top-notch,  we want to ensure that we use the best products for our customer satisfaction by listening to a professional expert like Alison.

Eye care for you!