Eyelash aftercare instructions to clients should be clear that eyelash hygiene is extremely important and that regular cleaning along the eyelash line is important to deter the risk of developing inflammation that could lead to the condition of Blepharitis, an infection of the eyelid which is caused by blocked eyelash follicles from dead skin cells and bacteria. This condition can be identified by redness of the eyelid, especially at the base of the lashes, skin flaking in between the lashes, swollen or irritation of the eyes.
Last year a new eyelash extension client booked a consultation with me because she was concerned about the inflammation she had with both eyes and her existing eyelash extensions were bothering her. After asking her about her eyelid hygiene regime, she informed me that she did not get her lashes wet because this is the information she received by her eyelash technician. This is not good advice.
I always give clients clear written instructions before they leave with their new lashes regarding eyelash extension maintenance that the best way to keep those lovely lashes clean; is to dilute a mild soapy wash, such as baby shampoo and give them a thorough, but gentle clean. Non oil-based makeup removers are good too, as long as you can get to the base of the lid with a cotton bud. I suggest that this process be done at least three times a week at least.
As for my new eyelash extensions client, I removed the remainder of the existing eyelash extensions and advised her to speak with her local pharmacist for a course of antihistamines. She returned after the swelling calmed and had a full 30 minutes eyelash shampoo treatment to help with the eyelashes and the eyelash line condition. She occasionally has eyelash extensions for special occasions but opts for an eyelash lift and tint as her preferred eyelash cosmetic procedure with an intermittent eyelash shampoo.